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Cookies page

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Enable cookies without a page refresh

Cookies should be enabled without a page refresh after a user has accepted them. Enabling Google Analytics and Google Tag Manager cookies with a page refresh will mean referral traffic will be converted to direct traffic.

If the user accepts cookies but then updates their settings to reject them, any cookies already placed on the user’s device must be removed.

The GOV.UK Cookie banner component explains what to do if JavaScript is not available. Most DWP services should follow the guidance in Option 3: If you set non-essential cookies, but only on the client.


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